E-Business Can't Ignore Merchant Services Boost ECommerce Articles | February 20 Hanley Ramirez Indians Jersey , 2008
A combination of recent e-retailing studies and consumer Web spending habits are making a strong case for anyone doing business on the internet to make sure that credit card online processing is a lar...


A combination of recent e-retailing studies and consumer Web spending habits are making a strong case for anyone doing business on the internet to make sure that credit card online processing is a large part of their business plan.


According to those studies there are three recent defining events that would support the notion that anyone doing business on the internet should process plastic.


First, in the final two months of 2007 more than $25 billion worth of goods and services were purchased over the internet using creditdebit cards.


Second, more than 80 percent of everything purchased over the Web is purchased with a creditdebit card.


Third, consumer buying patterns are showing a shift. More and more everyday items are being bought over the Web Edwin Encarnacion Indians Jersey , which will push current spending levels for e-stores to projected all-time highs.


The net result of all three means that there is a brighter future for e-retailers that have merchant account services than every before. And it also begs the question for those that still are not prepared to accept credit cards ? why not?


Some say it is too complicated but competition among card companies has resulted in a streamlined process of application that takes approximately 15 minutes. And the information requested all concerns things any e-business person would have ready access to.


Some worry over the cost, and there are some fees associated with merchant accounts, but the smart business person that spends some time doing research can find a cost-effective deal. Plus, with the extra sales and profits that card acceptance generates for most site Joe Carter Indians Jersey , the cost of those fees is more than paid for. And in business there are times where you do have to spend money to make money, but when you spend wisely the profits are so much better.


Another word about fees ? when you?re looking at merchant services providers pass on any company that tacks on junks fees to the process. Some will try and charge for application submission, technical support and software ? among other items ? while the established companies don?t. That means you ?save? immediately.


The final hurdle any e-merchant may have about adding card services is making a selection from the hundreds of companies out there, but even this does not have to be difficult or complicated.


Any company that is legitimate will offer a deep list of references that you can call to ask about fees Ricky Vaughn Youth Jersey , customer service, tech support and other related issues. Plus, those people will also share anything they haven?t been happy with, or at least talk about thingsservices that could be handled better.


The net result of all of this is that e-commerce people need to give their customers the ability to shop using their credit cards. They want the speed Satchel Paige Youth Jersey , convenience, safety and security that go with card use. And you want the uptick in profits and repeat visits that card services are known for generating.


So now ? is there any possible reason that your e-business should not be processing plastic?


If you've been in business very long, you've likely heard it all! You know, the irate customer who is going to sue you over the nineteen dollar product that they claim is bogus; the one that's going to 'shut your business down? because they conjure up in their minds that you might have breeched your privacy policy Jim Thome Youth Jersey , or the one that takes complete advantage of your money-back guaranty. My favorite has to be the one that calls and screams vulgarities into the phone for apparently no reason.


It doesn't happen often, but if you're going to be in business, you will run across some nut cases from time to time. Some can be diffused, some can't. That's just the way things go in business.


There are some simple techniques for dealing with irate customers without burning yourself an ulcer over them and without telling them you hope they get cancer and die!


Here are some tips you may find useful?


1. Don't take it personal


There is one thing that almost all nasty customers have in common. They try to attack you on a personal level. Name calling is not unusual. When you take it personal Manny Ramirez Youth Jersey , you are likely to get into a yelling match with the customer which resolves nothing and only stands to make things worse. Try to diffuse the situation ? kill the anger with kindness so to speak. If that doesn't work, ask them to contact you again once they have calmed down and are willing to speak reasonably. Refuse to speak with a customer in an irate state. You don't have to put up with abuse ever.


2. Don't overdo the ?customer is always right? concept


In customer service training you will always hear that the customer is always right. While that is true to some extent, sometimes they are just flat wrong. You should always try to accommodate a customer within reason, but do not allow that concept to go too far.


3. Realize it isn't always your problem


Sometimes people just have a bad day and are looking for someone to take it out on. A hateful Eddie Robinson Youth Jersey , ugly customer is often one of these people. If you listen to their ranting and raving, then respond kindly telling them you understand their frustration and you want to work with them to come to a resolution, you will often diffuse the anger and uncover the rational human being beneath it.


4. Don't fall for fear invoking bluffs In customer service some business people tend to do anything to avoid the potential harm of a threat even if it means losing m. Cheap Jerseys Cheap Jerseys China Cheap Throwback Jerseys Cheap NBA Jerseys China Cheap NFL Jerseys China Cheap Nike NFL Jerseys Cheap Replica NFL Jerseys Wholesale Jerseys Wholesale NFL Jerseys Wholesale Nike NFL Jerseys